Effective Date: April 26, 2025
Avenue9 LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy explains how we collect, use, disclose, and safeguard your information when you visit https://avenue9.com (“Website”).
By using our Website, you agree to the collection and use of information in accordance with this Policy.
1. Information We Collect
We may collect and process the following types of information:
Personal Information you provide to us:
- Name
- Email address
- Company name
- Phone number
- Any other information you choose to submit via forms, booking tools, or communication with us
Automatically collected information:
- IP address
- Browser type and version
- Pages visited and time spent on our site
- Referral source
- Device type and operating system
This data is collected through cookies, tracking technologies, and third-party analytics services.
2. How We Collect Information
We collect information in three ways:
- Directly from you when you fill out forms, subscribe to updates, book appointments, or contact us.
- Automatically through tracking technologies when you use our Website.
- Through third-party tools that help operate our Website and manage our communications.
Third-party services used include:
- Google Analytics for site usage statistics
- HubSpot for CRM and marketing communications
- Calendly for meeting scheduling
- FreshBooks for client information management
3. How We Use Your Information
We use your information to:
- Provide and maintain our Website and services
- Respond to your inquiries and provide customer support
- Send you requested information, including marketing materials (with your consent)
- Schedule meetings and consultations
- Analyze usage trends to improve our Website and offerings
- Maintain internal business records
We do not sell, rent, or trade your personal information.
4. Cookies and Tracking Technologies
Our Website uses cookies, pixels, and similar technologies to:
- Recognize repeat visitors
- Understand how users interact with the site
- Improve site performance and user experience
Managing cookies: You can control or disable cookies through your browser settings. Some features of our Website may not function properly if cookies are disabled.
Learn more about cookies at www.allaboutcookies.org.
5. Sharing Your Information
We may share your information only with trusted third-party service providers who assist in operating our Website and delivering services. These providers are authorized to use your personal information solely to provide services to Avenue9.
These include:
- Website hosting providers
- CRM and marketing platforms (e.g., HubSpot)
- Analytics tools (e.g., Google Analytics)
- Scheduling tools (e.g., Calendly)
- Client management systems (e.g., FreshBooks)
We require these providers to maintain the confidentiality and security of your information.
We do not sell, rent, or share your personal data with unrelated third parties for their own marketing purposes.
6. Your Rights and Choices
If you are located in certain regions (such as the European Economic Area or California), you may have rights under applicable data protection laws. These rights may include:
- Accessing the personal data we hold about you
- Requesting correction or deletion of your information
- Objecting to processing or requesting restrictions
- Requesting a copy of your data in a portable format
To exercise any of these rights, please contact us at [email protected].
7. Data Security
We implement appropriate security measures to protect your personal information. These measures include secure servers, encryption, and restricted access.
Despite our efforts, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.
8. Third-Party Websites
Our Website may contain links to other websites or services not operated by Avenue9. We are not responsible for the content or privacy practices of such external websites.
We encourage you to review the privacy policies of any third-party sites you visit.
9. Children’s Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe we may have information about or from a child, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Avenue9 LLC
Email: [email protected]
Website: https://avenue9.com